Welcome to Heltti’s therapy

You have booked an appointment to Heltti’s therapy at our location in Porvoo. On this page, you will find the address of the office and also some tips on how you can prepare for your first visit if you wish.

What typically occurs during the first therapy session?

During the first therapy session, it’s all about getting to know each other and having a conversation. The therapist creates a safe environment where you can share about your background, reasons for seeking therapy, and the challenges or issues that led you to therapy. The therapist may also ask about your expectations and goals for therapy. Similarly, you can ask any questions you have in mind to the therapist.

The first meeting helps establish a mutual understanding of the issues you’ll be addressing and the kind of collaboration that will unfold between you. The goal is to build trust and openness so that therapy can progress effectively, and you can feel acknowledged and heard. The most important step has been taken, and now the therapist is there to support and assist you.

Heltti’s location in Porvoo

Our Porvoo office is located right near the city center, in the WSOY building on the Papinkatu side.

Access to the office is through the door on the right in the lobby, leading down the L-shaped corridor to the end (Room number N310, 3rd floor).

What’s it like at our offices?

At Heltti’s offices, the atmosphere is cozy, and in our waiting area, you can enjoy a cup of tea or sample specialty coffees, relax, read a magazine, or even knit if you’d like. Your therapist will come to greet you in the waiting area and take you to the therapy room.

PORVOO

WSOY-talo

Papinkatu 19,
06100 Porvoo

Here’s how you can prepare for your first visit if you wish:

People are different. Some prefer to prepare for the first meeting in advance, while others prefer to share their situation spontaneously. Either approach works for us.

If you still prefer to organize your thoughts before our first meeting, going through the following questions can be particularly helpful. Not all questions may be equally relevant to everyone, so feel free to focus on those that best suit your own situation.

If you wish, you can jot down your thoughts and bring your notes with you to the session.

  • What prompted you to reach out at this moment?
  • What do you hope to gain from a psychologist/therapist?
  • How have you been coping with your situation so far?
  • What has worked for you, and what hasn’t?
  • What would you like to be different in your life?
  • What are your greatest strengths or resources?
  • What are the potential obstacles you might face when seeking change in your current situation?
  • Have you sought counseling or therapy before? What did you gain from it?

Additional details and practical info

Having clear procedures for scheduling appointments, handling cancellations, and managing payments allows both clients and psychologists/psychotherapists to focus their resources on the most important aspect, which is the therapeutic process itself. Therefore, we strive for simple and fair practices that benefit everyone involved.

Rescheduling or Cancelling Appointments:

  • You can reschedule or cancel your appointment free of charge as long as you notify us by the previous working day before 12:00 PM. Any cancellations made later than this will incur a charge for the appointment.
  • Please inform your psychologist/therapist directly about any cancellations, either by phone or email at firstname.lastname@heltti.fi.

Billing for Therapy Sessions:

We send invoices at the end of each month to your email address. For more information about agreements, please contact your psychologist/therapist directly. Billing fee 10€.

General Terms and Conditions, Privacy Policy, and Register Descriptions:

Also, take a look at Heltti’s general terms and conditions, as well as privacy and register descriptions at: https://with.heltti.fi/sopimusehdot/.

Warmly welcome to Heltti

Thank you for choosing us as your partner on your therapeutic journey. We are here to support you towards well-being and empowerment.

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